OUR SUCCESS IS YOUR 100% SATISFACTION
At Qualuxe, we want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase.
As part of the experience, we know that on some occasions, an issue may come up, so we offer you Returns and Refunds under the following conditions:
If the product does not fit the your expectations i.e. sizing or aesthetics, or if you changed your mind, the following applies:
- Exchange merchandise
- Ask for a partial voucher to be used on Qua-luxe.com
- Request a refund, which are made contingent on the item's condition
In order to get a refund, kindly send an email to firstname.lastname@example.org providing your order number and mention the item(s) you wish to inquire about.
Free replacements on all damaged or incorrect sizes.