Refunds & Returns

Firstly we understand buying clothing online is always going to cause some minor hiccups with sizing and fits, it's for this reason Qualuxe works closely with customers to get the best outcome for you. 

In order to get your refund, the goods will need to be shipped back to our manufacturing warehouse to either replace the item or provide a full/partial refund. Customer support will provide this address.

Once you have ordered, please contact sales@qua-luxe.com with your order number and concern with the issue.